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Media Library - new CDN provider and image URL change
Nov 07 at 01:06pm CET
Affected services
Web Console
Web Console
Resolved
Nov 07 at 01:06pm CET
🔄 We’ve begun the process of migrating our media files, including background images and logos from your Media Library, from our current CDN provider to a new and improved delivery network. This move is part of our ongoing efforts to enhance your experience and provide faster, more reliable access to our resources.
🔒 Important for Customers with Firewalls:
If your network has strict firewall rules, please ensure you add an allowance for the domain media.meetingroomapp.com (https/443) to maintain uninterrupted access to all media content.
What you need to know:
- Migration in Progress: The file transfer is currently underway, and we're making it as smooth as possible.
- Action Required for Firewall Users: Please update your firewall settings to include our new domain media.meetingroomapp.com (https/443).
- No Downtime Expected: We're not anticipating any downtime during this migration. Your media gallery will be available throughout the transition.
- Support is Here: If you encounter any issues or have questions, our support team is on standby to assist you.
- We appreciate your cooperation and are here to support you every step of the way. We’ll continue to share updates as we progress with this exciting change!
Thank you for being a valued member of our community.
Affected services
Web Console
Web Console