Incidents reported on status page for MeetingRoomApp https://status.meetingroomapp.link/ https://d1lppblt9t2x15.cloudfront.net/logos/0aef8e33caf4d22306e35698c8693977.png https://status.meetingroomapp.link/ en https://status.meetingroomapp.link/incident/345971 Mon, 25 Mar 2024 21:24:00 -0000 https://status.meetingroomapp.link/incident/345971#1c8498b99d142baced847cc63bc4cc1632aa51f7f8a13ee5b9c2829b4d602677 We have updated the Google Workspace Integration at the beginning of March based on necessary Google API changes, but we rollbacked one default option today. Some accounts integrating Google Workspace Calendar exceeded the limit for sending invite requests and were stuck - they could not book, so we have added an option to decide whether to use Invite Flow or Writer's access. Enabled Invite Flow forces a service account as the organizer of an event and invites a room resource. This option does not require the 'Make changes to events' permission of the service account for the room resources in the Google Calendar. The default setting remains the Invite Flow for existing Google Workspace Integrations connected before the rollback. You can choose between the Invite Flow or providing write access to the room resource calendars in the calendar provider details. https://status.meetingroomapp.link/incident/345971 Mon, 25 Mar 2024 21:24:00 -0000 https://status.meetingroomapp.link/incident/345971#1c8498b99d142baced847cc63bc4cc1632aa51f7f8a13ee5b9c2829b4d602677 We have updated the Google Workspace Integration at the beginning of March based on necessary Google API changes, but we rollbacked one default option today. Some accounts integrating Google Workspace Calendar exceeded the limit for sending invite requests and were stuck - they could not book, so we have added an option to decide whether to use Invite Flow or Writer's access. Enabled Invite Flow forces a service account as the organizer of an event and invites a room resource. This option does not require the 'Make changes to events' permission of the service account for the room resources in the Google Calendar. The default setting remains the Invite Flow for existing Google Workspace Integrations connected before the rollback. You can choose between the Invite Flow or providing write access to the room resource calendars in the calendar provider details. https://status.meetingroomapp.link/incident/283662 Tue, 07 Nov 2023 12:06:00 -0000 https://status.meetingroomapp.link/incident/283662#2d9e1a635b1ffd9d55fe06219b3116b42062bfe57ff877ace2007a9165f3b5f9 🔄 We’ve begun the process of migrating our media files, including background images and logos from your Media Library, from our current CDN provider to a new and improved delivery network. This move is part of our ongoing efforts to enhance your experience and provide faster, more reliable access to our resources. 🔒 Important for Customers with Firewalls: If your network has strict firewall rules, please ensure you add an allowance for the domain **media.meetingroomapp.com (https/443)** to maintain uninterrupted access to all media content. What you need to know: - Migration in Progress: The file transfer is currently underway, and we're making it as smooth as possible. - Action Required for Firewall Users: Please update your firewall settings to include our new domain media.meetingroomapp.com (https/443). - No Downtime Expected: We're not anticipating any downtime during this migration. Your media gallery will be available throughout the transition. - Support is Here: If you encounter any issues or have questions, our support team is on standby to assist you. - We appreciate your cooperation and are here to support you every step of the way. We’ll continue to share updates as we progress with this exciting change! Thank you for being a valued member of our community. https://status.meetingroomapp.link/incident/283662 Tue, 07 Nov 2023 12:06:00 -0000 https://status.meetingroomapp.link/incident/283662#2d9e1a635b1ffd9d55fe06219b3116b42062bfe57ff877ace2007a9165f3b5f9 🔄 We’ve begun the process of migrating our media files, including background images and logos from your Media Library, from our current CDN provider to a new and improved delivery network. This move is part of our ongoing efforts to enhance your experience and provide faster, more reliable access to our resources. 🔒 Important for Customers with Firewalls: If your network has strict firewall rules, please ensure you add an allowance for the domain **media.meetingroomapp.com (https/443)** to maintain uninterrupted access to all media content. What you need to know: - Migration in Progress: The file transfer is currently underway, and we're making it as smooth as possible. - Action Required for Firewall Users: Please update your firewall settings to include our new domain media.meetingroomapp.com (https/443). - No Downtime Expected: We're not anticipating any downtime during this migration. Your media gallery will be available throughout the transition. - Support is Here: If you encounter any issues or have questions, our support team is on standby to assist you. - We appreciate your cooperation and are here to support you every step of the way. We’ll continue to share updates as we progress with this exciting change! Thank you for being a valued member of our community. https://status.meetingroomapp.link/incident/273441 Mon, 16 Oct 2023 13:40:00 -0000 https://status.meetingroomapp.link/incident/273441#1801b6bf8a406b3a994d06102c9ef887356112207c825031a8e028808e2c5092 Philips 10BDL4551T devices with MeetingRoomApp version prior to 5.2.584 are unable to auto-update. However, we have published a new MeetingRoomApp version 5.2.585, re-enabled auto-updates. https://status.meetingroomapp.link/incident/273441 Mon, 16 Oct 2023 13:40:00 -0000 https://status.meetingroomapp.link/incident/273441#1801b6bf8a406b3a994d06102c9ef887356112207c825031a8e028808e2c5092 Philips 10BDL4551T devices with MeetingRoomApp version prior to 5.2.584 are unable to auto-update. However, we have published a new MeetingRoomApp version 5.2.585, re-enabled auto-updates. https://status.meetingroomapp.link/incident/257724 Wed, 06 Sep 2023 10:25:00 -0000 https://status.meetingroomapp.link/incident/257724#71eaafd32490a1f10e517527f22fb9feda05249977a86b3741302120a83dfc8e The performance is back to normal, issues have been resolved. https://status.meetingroomapp.link/incident/257724 Wed, 06 Sep 2023 10:25:00 -0000 https://status.meetingroomapp.link/incident/257724#71eaafd32490a1f10e517527f22fb9feda05249977a86b3741302120a83dfc8e The performance is back to normal, issues have been resolved. https://status.meetingroomapp.link/incident/257724 Mon, 04 Sep 2023 06:34:00 -0000 https://status.meetingroomapp.link/incident/257724#b2632b9f8cc3335dfe11d2308d59c3fd6f785934f23a2ea527f93484ee67f21d We are currently experiencing issues that are affecting the performance of cloud app. https://status.meetingroomapp.link/incident/257724 Mon, 04 Sep 2023 06:34:00 -0000 https://status.meetingroomapp.link/incident/257724#b2632b9f8cc3335dfe11d2308d59c3fd6f785934f23a2ea527f93484ee67f21d We are currently experiencing issues that are affecting the performance of cloud app. https://status.meetingroomapp.link/incident/197161 Wed, 26 Apr 2023 11:46:00 -0000 https://status.meetingroomapp.link/incident/197161#2be3f7b64c0a2cf2b73ce09016921bc59c701ce76c9494e9aa92a54337276164 The feature find another room has been disabled for Philips 10BDL3051T tablets. https://status.meetingroomapp.link/incident/197161 Wed, 26 Apr 2023 11:46:00 -0000 https://status.meetingroomapp.link/incident/197161#2be3f7b64c0a2cf2b73ce09016921bc59c701ce76c9494e9aa92a54337276164 The feature find another room has been disabled for Philips 10BDL3051T tablets. https://status.meetingroomapp.link/incident/197161 Mon, 17 Apr 2023 10:29:00 -0000 https://status.meetingroomapp.link/incident/197161#b719df597d32d911e277723956d18b10b24cba1f75ce7e32f1feb2e20896acea We have released a fix for Philips 10BDL3051T tablets where random crashes occur. The stable version is 5.2.581 and will be auto-installed out of working hours. https://status.meetingroomapp.link/incident/197161 Mon, 17 Apr 2023 10:29:00 -0000 https://status.meetingroomapp.link/incident/197161#b719df597d32d911e277723956d18b10b24cba1f75ce7e32f1feb2e20896acea We have released a fix for Philips 10BDL3051T tablets where random crashes occur. The stable version is 5.2.581 and will be auto-installed out of working hours. https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 20:00:00 -0000 https://status.meetingroomapp.link/incident/184899#6e28bb4aa97c3bb42da0b05bd4862524342ab62e7ba366b53f574e8b31a6adc5 Maintenance completed https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 20:00:00 -0000 https://status.meetingroomapp.link/incident/184899#6e28bb4aa97c3bb42da0b05bd4862524342ab62e7ba366b53f574e8b31a6adc5 Maintenance completed https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 20:00:00 -0000 https://status.meetingroomapp.link/incident/184899#6e28bb4aa97c3bb42da0b05bd4862524342ab62e7ba366b53f574e8b31a6adc5 Maintenance completed https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 20:00:00 -0000 https://status.meetingroomapp.link/incident/184899#6e28bb4aa97c3bb42da0b05bd4862524342ab62e7ba366b53f574e8b31a6adc5 Maintenance completed https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 20:00:00 -0000 https://status.meetingroomapp.link/incident/184899#6e28bb4aa97c3bb42da0b05bd4862524342ab62e7ba366b53f574e8b31a6adc5 Maintenance completed https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 19:00:00 -0000 https://status.meetingroomapp.link/incident/184899#21c30d4984e4d364580b1142412c1fb0e7845af71771c1d12b17fc901c585610 Regular platform maintenance https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 19:00:00 -0000 https://status.meetingroomapp.link/incident/184899#21c30d4984e4d364580b1142412c1fb0e7845af71771c1d12b17fc901c585610 Regular platform maintenance https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 19:00:00 -0000 https://status.meetingroomapp.link/incident/184899#21c30d4984e4d364580b1142412c1fb0e7845af71771c1d12b17fc901c585610 Regular platform maintenance https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 19:00:00 -0000 https://status.meetingroomapp.link/incident/184899#21c30d4984e4d364580b1142412c1fb0e7845af71771c1d12b17fc901c585610 Regular platform maintenance https://status.meetingroomapp.link/incident/184899 Fri, 17 Mar 2023 19:00:00 -0000 https://status.meetingroomapp.link/incident/184899#21c30d4984e4d364580b1142412c1fb0e7845af71771c1d12b17fc901c585610 Regular platform maintenance https://status.meetingroomapp.link/incident/184909 Thu, 16 Mar 2023 09:51:00 -0000 https://status.meetingroomapp.link/incident/184909#8d0c680bf76b185b11fde81fe3038e444793a4192fc3264948c776f766f12ad6 We are able to accept payment cards issued by CSOB again. https://status.meetingroomapp.link/incident/184909 Tue, 14 Mar 2023 10:46:00 -0000 https://status.meetingroomapp.link/incident/184909#22b555f1ed8cb74209dcc78d9e496e07b9b99c1363767139cfd620f1591878c2 We work on update for accepting payment cards from CSOB, but the resolution time depends on our payment processor Braintree. https://status.meetingroomapp.link/incident/184909 Tue, 14 Mar 2023 10:45:00 -0000 https://status.meetingroomapp.link/incident/184909#9af0515ee3e8ce8610dcbcc732002ab80aae4629dbb1b3d386e4546f0f052f79 Payment cards issued by CSOB cannot be processed via our Braintree payment processor. Please contact us at support@meetingroomapp.com to resolve this issue. https://status.meetingroomapp.link/incident/184916 Mon, 13 Mar 2023 18:00:00 -0000 https://status.meetingroomapp.link/incident/184916#940c3e7afb082c2d040dc13196ebcafd8343dbf5cf3d80fe96c956749d864255 Some new orders and subscription activations were delayed. https://status.meetingroomapp.link/incident/184916 Mon, 13 Mar 2023 18:00:00 -0000 https://status.meetingroomapp.link/incident/184916#940c3e7afb082c2d040dc13196ebcafd8343dbf5cf3d80fe96c956749d864255 Some new orders and subscription activations were delayed. https://status.meetingroomapp.link/incident/184917 Fri, 03 Mar 2023 15:00:00 -0000 https://status.meetingroomapp.link/incident/184917#5513e48f6e5602067dea80c92fc3da20370091742c8e8607f4e14b31a8d10a2e We were performing infrastructure migration including DNS update. https://status.meetingroomapp.link/incident/184917 Fri, 03 Mar 2023 15:00:00 -0000 https://status.meetingroomapp.link/incident/184917#5513e48f6e5602067dea80c92fc3da20370091742c8e8607f4e14b31a8d10a2e We were performing infrastructure migration including DNS update. https://status.meetingroomapp.link/incident/184917 Fri, 03 Mar 2023 15:00:00 -0000 https://status.meetingroomapp.link/incident/184917#5513e48f6e5602067dea80c92fc3da20370091742c8e8607f4e14b31a8d10a2e We were performing infrastructure migration including DNS update. https://status.meetingroomapp.link/incident/184917 Fri, 03 Mar 2023 15:00:00 -0000 https://status.meetingroomapp.link/incident/184917#5513e48f6e5602067dea80c92fc3da20370091742c8e8607f4e14b31a8d10a2e We were performing infrastructure migration including DNS update. https://status.meetingroomapp.link/incident/184917 Fri, 03 Mar 2023 15:00:00 -0000 https://status.meetingroomapp.link/incident/184917#5513e48f6e5602067dea80c92fc3da20370091742c8e8607f4e14b31a8d10a2e We were performing infrastructure migration including DNS update. https://status.meetingroomapp.link/incident/184917 Fri, 03 Mar 2023 15:00:00 -0000 https://status.meetingroomapp.link/incident/184917#5513e48f6e5602067dea80c92fc3da20370091742c8e8607f4e14b31a8d10a2e We were performing infrastructure migration including DNS update.